Security
Keeping IT Secure - How GoToManage Protects Your Data
GoToManage is the world's first search engine for IT and is dedicated to making technology IT management and problem-solving easy and your data secure. You can rest assured, knowing that:
- Your data is secure. Only you (and others that you allow) have access to your data on GoToManage.
- Your data remains under your control. You can add data to your GoToManage account, remove your data, or export your data at anytime.
- Your data is private. Your information is not sold to third party marketing firms.
Security is a Top Priority With GoToManage
GoToManage was started by folks with deep enterprise security expertise. The team works every day to help you solve computer, network, and user challenges in your own environment and to help make your data secure. Here's what we do:
- The highest level of security standards are used to protect your data which includes encryption, auditing, logging, backups, and safe-guarding data.
- Our servers are in a secure facility protected by biometrics palm scanners and 24/7 security guards. The facility also takes advantage of multiple transit providers to protect against network outages.
- Access to data center and data is limited to key GoToManage employees.
- All communications between the GoToManage Crawler and our servers are sent using RSA public / private key encryption combined with AES encryption.
- Communication between your browser and GoToManage occurs using 128-bit SSL.
- We use a tiered server architecture where search index data is two tiers away from the ‘untrusted’ Internet. Access is through a mediating application server.
- Each company's search index is stored separately.
- GoToManage continually monitors the system to ensure that it is working as designed and your experience is a good one.
