Getting started with GoToManage®
Welcome to GoToManage online support!
This page is designed to help you get started with GoToManage, the tool that enables IT professionals to easily monitor and interpret the complex and varied information and manage their IT infrastructures. This integrated, online service delivers immediate answers to computer, server, and network questions; returns rich data reports in table and chart formats; and includes applications that provide additional views into your data and logic.
With GoToManage, businesses and IT consultants can identify all network devices, monitor critical servers and applications in real time, manage network usage and bandwidth consumption, and track configuration changes. GoToManage is simple to deploy, can be accessed from anywhere, and requires no costly server infrastructure.
The core components of the GoToManage service include:
- GoToManage Crawler, to gather and analyze your network information
- On-demand web account, to monitor and manage your IT environments
- Multiple sites and users, to monitor and manage as many customer sites and sub-sites as you want
- Remote Support option, to conduct live support sessions of both attended and unattended computers from a remote location
If you don't have an account yet, you can set up an account online in minutes, or contact Sales (Local: 1-877-582-7016, International: +1-805-617-7372, Email: sales@gotomanage.com).
Getting started
GoToManage is easy to set up. First, open a GoToManage account. Next, add as many sub-accounts as you want, to manage your own customers or segments of your company. Then install the GoToManage Crawler to gather your network information.
- Setting up a GoToManage account
- Setting up multiple sites and users
- Setting up the GoToManage Crawler
- Setting up the Remote Support option
