Documentation Index
GoToManage® is built on an open platform and our documentation is fully visible, whether you have a GoToManage Web account or not.
You will find all GoToManage documentation topics here in alphabetical order. You can find these same topics by category in the Table of Contents, and an abbreviated list in the left-hand bar.
A
- About GoToManage
- About GoToManage Monitoring
- About GoToManage Remote Support
- Accessing your Crawler
- Account, about
- Account, about you
- Account, about index settings
- Account, about your company
- Account, company settings
- Account, changing passwords
- Account, clearing settings
- Account, data keys
- Account, deleting
- Account, index settings
- Account, user settings
- Advanced searches
- agg_function
- Alerting app, about
- Alerting app, adding
- Alerting app, configuring
- Alerting app, editing
- Alerting app, installing
- Alerting app, uninstalling
- Alerting app, using
- Alerting app, viewing summary
- Alerting app, viewing status
- Alternative PQL structures
- AND
- API, GoToManage
- Appendices
- Applications, about
- Applications, Alerting
- Applications, Automation
- Applications, Crawler
- Applications, installing
- Applications, Inventory
- Applications, Logs
- Applications, Netflow
- Applications, Patch
- Applications, Remote Support
- Applications, Reports
- Applications, Server Health
- Applications, uninstalling
- Applications, XenServer
- Applications, VMware
- Applications, Zendesk
- Automating Crawler startup
- Automation app
- Automation app, about
- Automation app, creating new scripts
- Automation app, deleting scripts
- Automation app, editing existing scripts
- Automation app, installing
- Automation app, running scripts
- Automation app, uninstalling
- Automation app, using
- Automation app, viewing results
B
- Basic searches
- boolean_expression
- Boolean operators, AND
- Boolean operators, NOT
- Boolean operators, OR
- Boolean operators, + (Require)
- Boolean operators, - (Prohibit)
C
- Casts
- Charts and graphs, about
- Charts, axis titles
- Charts, displaying data in
- Charts, displaying related data
- Charts, setting colors
- Charts, time settings
- Chart types
- Checking Crawler status
- child()
- Click-to-keep searches
- coalesce()
- Community, about
- Community, finding searches of
- Community, forums
- Community, profiles
- Community, Share-its
- Community, sharing searches with
- Company, finding searches of
- Company, sharing searches with
- Configuring the Crawler
- Configuring Crawler plugins
- Crawler
- Crawler app, about
- Crawler app, adding
- Crawler app, Cloud Based
- Crawler app, editing
- Crawler app, deleting
- Crawler app, installing
- Crawler app, uninstalling
- Crawler app, using
- Crawler, about
- Crawler, accessing
- Crawler, automating startup
- Cralwer, automating updates
- Crawler, auto-updating
- Crawler, checking status
- Crawler, configuration completeness
- Crawler, editing Credentials
- Crawler, editing SSH Credentials
- Crawler, editing SNMP Credentials
- Crawler, editing Telnet Credentialst
- Crawler, installing
- Crawler, launching
- Crawler, manually updating
- Crawler, nightly builds of
- Crawler, pausing
- Crawler, plugins
- Crawler, Quick Searches from
- Crawler, reconfiguring
- Crawler server status plugin
- Crawler, setting Ignored Devices
- Crawler, setting Network Connection
- Crawler, setting Networks
- Crawler, setting Plugins
- Crawler, setting SNMP, SSH, Telnet
- Crawler, setting Windows Credentials
- Crawler, setting up
- Crawler, starting
- Crawler, stopping
- Crawler, support for
- Crawler, uninstalling
- Crawler, updating
- Crawler, using
- Crawler, using plugins
- Crawler, writing plugins
- created_at()
- Creating dashboard NOCs
- Credentials, modifying Crawler
- Credentials, setting SNMP, SSH, Telnet
- Credentials, setting Windows
- Custom data
D
- Dashboard NOCs, creating
- Dashboards
- Dashboards, about
- Dashboards, adding applications
- Dashboards, creating new dashboards
- Dashboards, deleting dashboards
- Dashboards, dragging panels between dashboards
- Dashboards, editing dashboard panels
- Dashboards, getting started
- Dashboards, installing
- Dashboards, managing dashboard panels
- Dashboards, posting searches to dashboards
- Dashboards, renaming dashboard panels
- Dashboards, setting up
- Dashboards, sharing dashboards
- Dashboards, switching dashboards
- Dashboards, uninstalling
- Dashboards, using
- Dashboards, viewing a dashboard
- Data, structuring custom
- Data key
- Database, sample
- Database, sample queries
- Databases, about dual
- Databases, tree-structured
- Datatypes
- DELETE statements
- Developers, benefits
- Developers, sandbox
- Developers, tools
- Directory Server plugin
- downcase()
- Dual databases, about
E
- Ephemeral nodes
- Example queries #1
- Example queries #2
- Example queries #3
- Examples from sample database
- Expressions
- Extending your Crawler
F
- FAQs, technical
- first()
- format()
- Forums
- FROM
- from_time
- Full-path searches
- Functions
- Functions, coalesce()
- Functions, created_at()
- Functions, downcase()
- Functions, first()
- Functions, format()
- Functions, has_history()
- Functions, history()
- Functions, id()
- Functions, lower()
- Functions, num_children()
- Functions, observed_at()
- Functions, parent()
- Functions, raw_history()
- Functions, upcase()
- Functions, upper()
G
- Glossary
- GoToManage, about
- GoToManage, about Crawler
- GoToManage, about Monitoring
- GoToManage, about Web Account
- GoToManage, about Remote Support
- GoToManage account, about you
- GoToManage account, about your company
- GoToManage account, about index settings
- GoToManage account, changing passwords
- GoToManage account, clearing settings
- GoToManage account, company settings
- GoToManage account, data keys
- GoToManage account, deleting
- GoToManage account, index settings
- GoToManage account, user settings
- GoToManage, API
- GoToManage, community
- GoToManage, ontology
- GoToManage, setting up
- GoToManage, using
- Graphs, displaying data in
H
I
- id()
- Identifiers
- Ignored Devices, setting Crawler
- INSERT statements
- Installing, Alerting app
- Installing, Automation app
- Installing, Crawler app
- Installing, GoToManage Crawler
- Installing, Inventory app
- Installing, Logs app
- Installing, Netflow app
- Installing, Patch app
- Installing, Remote Support app
- Installing, Reports app
- Installing, Server Health app
- Installing, VMware app
- Installing, Zendesk app
- interpolation_function
- Intervals
- Introduction to GoToManage
- Inventory
- Inventory app, about
- Inventory app, accessing
- Inventory app, examples
- Inventory app, installing
- Inventory app, uninstalling
- Inventory app, using
- iPad, Features of free accounts
- iPad, Features of iPad accounts
- iPad, Features of paid accounts
- iPad, Getting started with GoToManage for
- iPad, Intro to GoToManage for
- iPad, Requirements for GoToManage
J, K, L, M
- join()
- Launching your Crawler
- Logs
- Logs app, about
- Logs app, adding a file to the index
- Logs app, configuring log collection
- Logs app, configuring sources
- Logs app, configuring view of logs
- Logs app, defining consolidation queries
- Logs app, installing
- Logs app, uninstalling
- Logs app, using
- Logs app, viewing history
- lower()
- MERGE statements
- Microsoft Exchange Information plugin
- Monitoring, about
- Multi-line searches
N
- Nested search
- Netflow
- Netflow app, about
- Netflow app, configuring GoToManage Crawlers
- Netflow app, installing
- Netflow app, setting up Cisco routers to send NetFlow data to Crawlers
- Netflow app, uninstalling
- Netflow app, using Netflow
- Netflow app, using the Visualizer tab
- Netflow app, using the Details tab
- Netflow app, using the Configure tab
- Network Connection, setting
- Networks, setting Crawler
- Nightly builds of Crawler
- NOCs, creating dashboard
- NOT
- nvl()
- NULL
- num_children()
O
P
- parent()
- Password, changing your
- Patch
- Patch app, about
- Patch app, configuring your Crawler to collect WSUS data
- Patch app, generating patch status reports
- Patch app, installing
- Patch app, monitoring Windows update overview
- Patch app, uninstalling
- Patch app, using
- Patch app, viewing computers under patch management
- Patch app, viewing patch updates
- Patch app, viewing status of synchronization with the Microsoft website
- Paths
- Paths, full
- Paths, qualified
- Path-scoped predicate
- Path-scoped projection
- Pausing your Crawler
- Plugins, about
- Plugins, adding
- Plugins, configuring
- Plugins, Crawler server status
- Plugins, Directory Server
- Plugins, Microsoft Exchange Information
- Plugins, Registry Information
- Plugins, Remote Commands
- Plugins, removing
- Plugins, Rescan Hosts
- Plugins, SNMP Harvester
- Plugins, SNMP Interface Statistics
- Plugins, Switch Harvester
- Plugins, WMI Information
- Plugins, writing
- PQL (GoToManage Query Language), about
- PQL, alternative structures
- PQL overview
- PQL reference
- PQL statements
- PQL statements, DELETE
- PQL statements, INSERT
- PQL statements, MERGE
- PQL statements, SELECT
- PQL statements, UPDATE
- Precedence of operators
- Profile of user
Q
- Qualified-path searches
- Query examples #1
- Query examples #2
- Query examples #3
- Query examples, sample database
- Quick searches
R
- raw_history()
- raw_series_function
- Reconfiguring your Crawler
- Regex
- Registering your Web account
- Registry Information plugin
- Release notes, Crawler
- Release notes, GoToManage account
- Remote Commands plugin
- Remote Support
- Remote Support, about
- Remote Support, about sharing during sessions
- Remote Support, about system requirements
- Remote Support, blocking unattended PCs
- Remote Support, changing your access code
- Remote Support, connecting to unattended computers
- Remote Support, copying, cutting, and pasting
- Remote Support, customer sending files
- Remote Support, dragging and dropping files
- Remote Support, ending support sessions
- Remote Support, exiting Remote Support
- Remote Support, generating all reports
- Remote Support, generating attended session reports
- Remote Support, generating usage reports
- Remote Support, generating unattended session reports
- Remote Support, installing
- Remote Support, logging in and connecting
- Remote Support, navigating with auto-scroll
- Remote Support, providing multiple-monitor support
- Remote Support, providing unattended support
- Remote Support, rebooting/reconnecting
- Remote Support, receiving files from customers
- Remote Support, removing unattended support from customer PCs
- Remote Support, removing unattended support from your PC
- Remote Support, requesting Diagnostic Reports
- Remote Support, resizing customer's desktop image
- Remote Support, resizing the Viewer window
- Remote Support, running Remote Support as a service
- Remote Support, screen sharing
- Remote Support, sending Ctrl-Alt-Delete
- Remote Support, sending files to customers
- Remote Support, setting preferences
- Remote Support, setting up unattended support
- Remote Support, sharing features
- Remote Support, sharing screens
- Remote Support, starting support sessions
- Remote Support, transfering files
- Remote Support, using Chat
- Remote Support, using drawing tools
- Remote Support, using Notes
- Remote Support, using the Monitor Navigation window
- Remote Support app, deploying hosts
- Remote Support app, generating reporting
- Remote Support app, managing inventory
- Remote Support app, installing
- Remote Support app, starting live support sessions
- Remote Support app, uninstalling
- Remote Support app, using
- Reports
- Reports app, about
- Reports app, configuring
- Reports app, installing
- Reports app, scheduling
- Reports app, seleting
- Reports app, uninstalling
- Reports app, using
- Rescan Hosts plugin
- Reserved words
- resolution
S
- Sample databases
- Sample database examples
- Sandbox
- Search
- Search, advanced
- Search, basic
- Search, Boolean operators
- Search, cheatsheet
- Search, fields
- Search, full-path
- Search, groups
- Search Index, about
- Search, modifiers
- Search, nested
- Search, overview
- Search, qualified-path
- Search, quick
- Search, shortcuts
- Search, templates
- Search, terms
- Search templates, creating
- Search templates, customizing
- Search templates, testing
- Search templates, using
- Search, wildcard
- Searches, advanced
- Searches, basic
- Searches, basic save
- Searches, click-to-keep
- Searches, deleting
- Searches, delving deeper
- Searches, editing
- Searches, finding saved searches
- Searches, finding recent searches
- Searches, finding company searches
- Searches, finding community searches
- Searches, finding useful
- Searches, modifying
- Searches, multi-line
- Searches, refining
- Searches, saving as charts or tables
- Searches, saving as Web links
- Searches, saving for later
- Searches, saving to dashboards
- Searches, sharing with colleagues
- Searches, sharing with community
- Security
- SELECT statements
- series_function
- Server Health
- Server Health app, about
- Server Health app, adding/removing from current view
- Server Health app, adding/removing from status calculations
- Server Health app, configuring what to monitor
- Server Health app, customizing the view
- Server Health app, drilling down for details
- Server Health app, installing
- Server Health app, jumping to Inventory
- Server Health app, setting up alerts
- Server Health app, uninstalling
- Server Health app, using
- Setting up GoToManage account
- Setting up GoToManage alerts
- Setting up GoToManage Crawler
- Setting up GoToManage dashboards
- Setting up GoToManage multiple sites and users
- Setting up GoToManage Remote Support
- Share-its
- Shortcuts
- SNMP Credentials, modifying
- SNMP Harvester plugin
- SNMP Interface Statistics plugin
- SNMP, SSH, Telnet Credentials, setting
- SSH Credentials, modifying
- Starting your Crawler
- Statements, PQL
- Stopping your Crawler
- Support for your Crawler
- Switch Harvester plugin
T
- Tables, displaying data in
- Technical FAQ
- Telnet Credentials, modifying
- Templates, about search
- Templates, creating search
- Templates, customizing search
- Templates, searching with
- Templates, testing search
- to_time
- Tools for developers
- Tree-structured database
- TRUE
- Tutorials, search
- Types, data
U
- Uninstalling Alerting app
- Uninstalling Automation app
- Uninstalling Crawler
- Uninstalling Crawler app
- Uninstalling GoToManage Crawler
- Uninstalling Inventory app
- Uninstalling Logs app
- Uninstalling Netflow app
- Uninstalling Patch app
- Uninstalling Remote Support app
- Uninstalling Reports app
- Uninstalling Server Health app
- Uninstalling VMware app
- Uninstalling Zendesk app
- upcase()
- UPDATE statements
- Updating Crawler
- Updating Crawler automatically
- Updating Crawler manually
- upper()
- User profile
- Using Crawler
- Using Crawler plugins
- Using charts and graphs
- Using dashboards
- Using nightly builds
V, W, X, Y, Z
- VMware
- VMware app, about
- VMware app, Community VMware Dashboards
- VMware app, installing
- VMware app, integrating GoToManage with VMware Infrastructure Client
- VMware app, providing credentials for your VMware plugin
- VMware app, running VMware searches
- VMware app, scheduling your VMWare probes
- VMware app, uninstalling
- VMware app, using
- VMware app, using your GoToManage VMWare application
- Web account, about
- Web account, registering
- Web links, saving searches as
- What assets are deployed?
- What software is installed?
- What users and usergroups exist?
- WHERE clauses
- Windows Credentials, setting
- WMI Information plugin
- Words, reserved
- Xen Server
- Zendesk
- Zendesk app, about
- Zendesk app, installing
- Zendesk app, uninstalling
- Zendesk app, using
- Zendesk app, signing up for a Zendesk account
- Zendesk app, integrating Zendesk with GoToManage
- Zip
