Intro to search

Use GoToManage the same way you use your browser. Just log in to your GoToManage Web account, and search your network data for the answers to virtually any IT questions that you have. The GoToManage Crawler continually scans your network, discovers everything about it, and indexes your data, so it's up to date whenever you search it.

Basic search

The simplest search consists of a single word or phrase. To run a basic search:

Choose a single word or a phrase in quotes:

Type a single word in the Search field at the top of any page, such as eth0 or 2008. Or you can try it in the search box below, which is pre-set to find devices on your network:

Type a phrase surrounded by double-quotes in the field, such as "system name" or "private key". Or try it in the search box below, which is pre-set to find network adapters on your network:

Execute the search in one of the following ways:

Click the blue Search button.
On your keyboard, press the Tab key => Enter key.
On your keyboard, press the Space bar => Enter key.

You'll see the search results displayed underneath the Search bar:

If you're satisfied with the results of the search, you may want to save it so you can run it again in the future. Or, you may want to tweak it to get broader, narrower, or more specific results:

Save the search results to run again in the future.

Refine the search for better results.

After the first search

When you get the first set of search results, you can drill down for greater detail, broaden the search for more information, or narrow the search for more specific information in the following ways:

Click Nested View to see the results in nested view.
Click Flat View to see the results in flat view.
Click Show Detail for more detailed information:
Click Navigator to see the location of a specific result.
Click Date Collected for first-seen and last seen dates.
Click Convert to Table to display the results in table format.
Click Share Search to save the search for later use and share it with co-workers and/or the GoToManage community.
Click the gray node labels (such as drivername in the following example) in your results to take further action:
Click Result Types in the results to change the direction of the search:

What's next?

When you have the results you need, you can save the search for later use, post it on a dashboard as a table, chart, or graph, share it with co-workers, and more: