Features

Easy-to-use GoToAssist Pro features simplify remote support.

Multiple Users and Sites

Set up as many users as you like and specify which machines they can control. You can also set up as many sites under your master account as you want. And control everything from account set up to user management via your Web browser.

  • Unlimited users
  • Multiple user privileges
  • Unlimited sites
  • Aggregated billing

Provide Live End User Support

Save time by starting your support sessions with just one click. This ensures that you can easily transition from a support call to an online support session in a matter of seconds.

  • One-click session start
  • Email a live support link or provide a 9-digit Support key
  • Two way screen sharing so both parties can see what's happening
  • Provide live support to both PC and Mac users

View and Control Unattended Computers

Support distributed servers and end user machines (after hours) by taking advantage of the unattended remote support capabilities. Deploy a small piece of software ahead of time and connect at any time to unattended machines.

  • Support unattended machines
  • Deploy endpoint software to multiple machines at once for easy rollout
  • Restart the remote computer and automatically reconnect
  • Instantly exchange files and folders with remote machines

Integrated Remote Monitoring

GoToManage is the perfect companion to GoToAssist Pro. It can be purchased with GoToAssist Pro or on its own. It provides team-based inventory management, server monitoring, and network usage tracking capabilities and will proactively alert you when a key health or performance threshold is met.

  • Multiple users and sites support
  • Inventory everything connected to the network
  • Monitor real-time server performance
  • Track detailed network utilization

Next Steps…

  • How it Works – Learn why thousands of businesses and consultants use it.
  • Pricing – See how affordable GoToAssist Pro really is.
  • Free Trial – Don't take our word for it. Try GoToAssist Pro for 14 days.

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